Merchandise Return and Refund Policy
Return Policy: Will accept returns
Item must be returned within: 15 Days, in original packaging
Refund will be processed as: the manner that the order was placed.

Return Policy Details: Merchandise Return Policy – No returns will be accepted without prior authorization and must include the Return Material Authorization (RMA) number in order to return product. Any product that is returned must be brand new, in perfect condition and packaged in the original manufacturer’s packaging with all hardware and documentation. Returns must be shipped with prepaid freight and insured via the carrier of your choice within 15 days of delivery. Before returning an item, you must have a RMA number. To obtain an RMA number, Contact Derma-Safe LLC at 973-839-6383

No returns will be accepted on installed items and items placed in water.
No returns will be accepted beyond 15 days of original delivery.

This product is known to be handmade and manufactured to acceptable tolerances, fluctuations in its manufacturing are noted and expected from product to product.